Earn CLOSE THE LOOP by keeping communication open and following through on your commitments. Follow up, wrap things up, and make sure every conversation and task comes full circle.

Examples:

• Check back to ensure a solution worked.
• Rebuild trust after a mistake by being open and making it right.
• Revisit past projects or feedback to confirm improvements worked.
• Admit when something was missed, fix it quickly, and share what you learned.
• Pass along important context between departments or introduce the right people.