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The Mission

The Mission of Goodwill Industries of Wayne and Holmes Counties is “To help people reach their highest level of independence and success through training and employment related services.”  Goodwill provides participants with training to obtain employment so that they can gain a sense of self-sufficiency, pride, and accomplishment while decreasing their reliance on public assistance programs.  While Goodwill’s programs are designed to help all job seekers, the majority of participants report a disabling condition; a lack of literacy, high school equivalency (diploma or GED), or reliable transportation; a past criminal record; or a history of substance abuse.

Our Story

Our Story

Our Story

Corporate Office, Training Center, and Contracts

1034 Nold Ave * Wooster, OH

Retail Locations

Wooster Store

149 W. Milltown * Wooster, OH

Orrville Store

1201 N. Main * Orrville, OH

Rittman Store

260 N. Main * Rittman, OH

Millersburg Store

1098 Glen Drive * Millersburg, OH

Loudonville Store

16630 St.Rt.2 * Loudonville, OH

Board of Trustees


Joel Montgomery, Chair

City of Wooster

Meredith Mullet, Treasurer

The J.M. Smucker Company

Judy Delaney, President

Goodwill Industries

Don Noble II, Vice Chair

United Titanium

James Lanham, Secretary

Critchfield Critchfield & Johnston, Ltd.

Kyle Adams

Niemiec Adams Investment Group of Wells Fargo Advisors

Michael Bogner

Bogner Construction Company

Bret Defibaugh

Bowman Beverage

Richard Miller

The Apple Creek Banking Company

Clay Sinnett

The Commercial and Savings Bank


Rhonda Billman


Kip Crain

Wayne County School's Career Center

Carie Kurtz

Keller Williams Tri-County Properties

Scott Plance

Metal Dynamics Company

Carlin Tiano

Grace Church

Chuck Bisesi

The Wooster Brush Company

Jacob Dean

Critchfield Critchfield & Johntsont, Ltd.

Neena Miller


Carol Pleuss

The University of Akron             Wayne College

Steve Wheeler

City of Orrville


The Numbers

The Numbers
The Community Investment


The Community Investment


Employee of the Year

Greg Mann

Greg Mann came to Goodwill Industries of Wayne and Holmes Counties in July, 2012 after spending 31 years at Wooster Iron and Metal.  Greg’s Goodwill career began in the role of Production Supervisor in our Industrial Services division.  In that position, he made sure we had sufficient staffing to meet the production deadlines of our partner companies, trained and supervised up to 45 employees on the shop floor and most importantly, made sure product was assembled correctly and shipped out on time. 


Additionally, Greg was also a tremendous asset to our Industrial Services division when it came to his knowledge of both facility and   vehicle maintenance because of his 31 years on the job at Wooster Iron and Metal and just a general mechanical aptitude.  When the       position of Maintenance Specialist became available in March of 2016, the organization knew that the best candidate for that job was         already in-house.  Greg applied, interviewed and accepted that position.  After just six of months in the role of Maintenance Specialist, some departmental reorganization presented Goodwill and Greg with a new opportunity: Transportation and Maintenance Manager.     Greg accepted that promotion in September of 2016.  Greg now not only performs all of the maintenance duties at our five stores,            Industrial Services division and corporate offices, he also  manages our entire transportation operation.

Shining Stars

Graduate of the Year

In a relationship with a drug-addicted, abusive individual, who sold everything that she owned except for the bed her two-year old son slept in, seven months pregnant, and diagnosed with cancer: what does a person do? For Jamie Loutsenhizer, getting out and moving on was the only answer.


Jamie moved in with her parents to look for a fresh start and came to Goodwill’s Workfirst Training program through                 the Ohio Department of Job and Family Services of Wayne County in May of 2016. This comprehensive program provides participants with occupational skills, barrier removal, literacy activities, workplace ethics and ultimately placement services into unsubsidized employment. While in the Workfirst Training program, she quickly completed a clerical occupational skills program, created a resume and cover letter, and began enrolling in college classes, hoping to start after her baby was born.


Those plans abruptly changed when she was diagnosed with cancer in early June. Jamie had her baby early so she                   could start treatment. She returned to the program in September and within a few weeks, despite her impending surgeries, Jamie obtained full-time employment as a shift manager at Wendy’s in Norton.


Jamie can’t say enough “good” about the Goodwill staff. “The staff was so good to me.” “They provided several resources to  help me find a job, drove me to interviews and bought me clothes to get started.”


She says, “My case manager, Amber Wengerd, taught me a lot and no matter what, she is there for me.” Jamie is primarily grateful for Amber’s assistance, as she was the liaison between Jamie and the Department of Job and Family Services, particularly when discussing her personal health issues. Jamie said, “I am really grateful for Amber. She is very good at her job. She really cared about me. To this day, she still calls to check on me even though she is not required to do so!”

Jamie Loutsenhizer

Jamie w/ Mom & Dad
It's all about the PEOPLE


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